Intuit’s community is flooded with QuickBooks payroll and update errors. One of them that recurs is QuickBooks update error 15215. The error is seen when a user tries to download QuickBooks Desktop and payroll updates. When the error encounters, an error message is seen on the screen saying, “Error 15215: Unable to verify digital signature.” There are numerous reasons behind the error, such as firewall settings preventing QuickBooks from making a connection with the server and background programs conflicting with the payroll update process. Continue reading the advisory blog to understand the root cause of payroll update error 15215 in QuickBooks, along with quick resolutions to fix it.
If you require immediate troubleshooting assistance to fix QuickBooks update error 15215, give a call on our toll-free number 1-855-948-3646 and communicate with certified QuickBooks professionals
Reasons that trigger QuickBooks payroll update error 15215
Following are some major reasons that evoke update error 15215 in QuickBooks:
- Restriction from Windows Firewall and security applications while downloading QuickBooks update.
- Failure to verify the digital signature certificate of the downloaded files.
- QuickBooks Desktop application not running with admin privileges.
- Incorrect settings of the Internet Explorer.
You may read also : QuickBooks Payroll Error PS107
Top 3 Solutions to Deal with QuickBooks Desktop error 15215
Solution 1. Start QuickBooks Desktop with admin rights
- Quit the QuickBooks Desktop application, go to your desktop, and right-click the QuickBooks Desktop icon.
- Choose Run as administrator and click Yes if you see the ‘Do you want to allow this program to make changes to your computer?’ message on the screen.
Solution 2. Make changes to Internet Explorer settings
- Quit QuickBooks, open Internet Explorer and click the Tools menu.
- Choose Internet Options, go to the Advanced tab and move to the Settings section.
- Locate the Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 options.
- Check Use TLS 1.0 checkbox is selected, and Use TLS 1.1 and Use TLS 1.2 are not selected.
- Select OK, close the Internet Explorer window and reboot your device.
- Reopen QuickBooks and try to download the update again.
Solution 3. Start Windows in Selective Startup Mode
- Close QuickBooks and open the Run window by pressing the Windows and R keys at the same time.
- Within the Run field, type msconfig and click OK.
- Wait till you see the System Configuration Utility window and choose Selective Startup.
- Clear the Load Startup Items checkbox and select OK to save the changes.
- Restart your computer, open QuickBooks, and download the latest tax table.
- Download the update, move to the System Configuration Utility window and mark the Normal Startup checkbox.
- Click OK and then restart your device.
Other effective troubleshooting solutions to fix QuickBooks error code 15215:
- Fresh install the digital signature certificate.
- Reset Windows Firewall settings and parental control application for QuickBooks.
It’s time to end our blog on QuickBooks update error 15215. We hope the solutions discussed above work for you in fixing the issue. If you are still stuck with the same error, call us on our toll-free number 1-855-948-3646 and talk to certified QuickBooks professionals for assistance.
This blog is posted on articledaily.net